Strictly Trade Only

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Service Call Request
  1. SECTION A
  2. SECTION B
  3. SECTION C
  4. SECTION D – CUSTOMER ACCEPTANCE / APPROVAL OF ANY CALL OUT CHARGES
  5. Service Calls are chargeable if the malfunction of the product is found to be due to poor fitting / installation and not due to a manufacturing issue. The cause of the complaint / fault will be determined by our Service Engineer during his visit. The Service Call Out Charge is £450.00 inc. VAT. We must insist on your approval / acceptance of this charge before proceeding any further. If this section is not completed with an authorised Name we must regrettably inform you that we are unable to process this complaint any further. Please tick the below box to agree to the above charges. Yes I Agree

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In the event of any complaint please refer to the Job Reference Number.